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Property Manager (Portfolio A) - Inglis Housing Corporation

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Inglis enables people with disabilities – and those who care for them – to achieve their goals and live life to the fullest.
It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values and Standards of Excellence, ensuring the achievement of competencies and compliance with regulatory agencies.

The Property Manager is responsible for all phases of the operation of a property, including, but not limited to, the
general administration and maintenance of the physical plant; to direct and control all personnel and resources to
the extent that the property is always well maintained, and in good physical condition with a stabilized financial
status. Must possess Certified Occupancy Specialist designation and LIHTC Certification from NCHM or
Spectrum at hire and obtain Assisted Housing Manager (A.H.M.) within 12 months of hire. CPM preferred. Must
attend HUD and LIHTC trainings as required.  

Education & Experience:


In addition to the necessary skills and experience to perform the responsibilities outlined above, there are a number of traits that a successful candidate will possess.  

  • Required – High School Diploma or General Education Diploma
  • CPM preferred. 
  • 3-5 years of progressive experience in Property Management or 5 plus years as an Assistant Property Manager. 
  • Must have working knowledge of Low-Income Housing Tax Credit program and guidelines. 
  • Must be a Certified Occupancy Specialist. Must have knowledge of property management accounting, DHUD program guidelines and facility maintenance programs and controls. 
  • Must be familiar with Real Page/One Site compliance software. 
  • Must be familiar with Philadelphia Housing Authority Rules and Regulations. 
  • Must have knowledge of REAC, MOR, PHA and PHFA inspections. 
  • Strong work ethic, integrity and commitment to the Inglis vision and mission. 
  • Demonstrated knowledge of Property Management Principles and guidelines.  
  • Excellent administrative, communication, interpersonal and leadership skills.
  • Preferred industry experience – Non-profit, Apartment Communities, Affordable and Accessible Housing

Essential Functions, Qualifications & Skills:

ADMINISTRATION

  • Adhere to all IHC Policies and directives including those found in the Operations and Procedures manual 
  • Prepare and process all leases and associated state and local addendums in accordance with HUD/LIHTC/PHFA/PHA guidelines and have prepared for review 40 days prior to their effective date for review. 
  • Collect and process rent daily from the 1st to the 10th of the month. Process rent weekly thereafter and enter payments into the compliance software. daily from the 1st to the 10th of the month and weekly thereafter. 
  • Process rent checks through via the desktop banking system daily from the 1st through the 10th and then weekly thereafter and provide reports to the Foundation Finance Department weekly.
  • Post subsidy payments in the compliance software upon notification from Finance that they have been received.
  • Provide Rent Receipts to residents on the 10th of each month or the closest business day thereafter. Receipts for rents received after the 10th of the month can be picked up in the office
  • Send late notices to all non-paying residents on the 6th of the month or the closest business day to the 6th
  • Send all residents who have failed to pay the rent by the 10th of the month to counsel by e-mail to file for possession.
  • Process security deposit refunds within 24 hours of resident move out. 
  • Ensure that there are enough supplies to perform the functions of the office
  • Must be available for evening and weekend emergencies
  • Must travel between sites
  • Assist in creating community with residents; encourage the formation of Resident councils
  • Engage Inglis Service Coordination to assist residents in achieving the highest level of independence

COMPLIANCE, SYSTEMS & CONTROLS

  • Submit HUD initial certifications and recertification’s through the compliance software and TRACS system in accordance with HUD guidelines and requirements
  • Upload Tenant Income Certifications and Annual Recertification’s into the Pennsylvania Housing Finance Agency portal for Low Income Housing Tax Credit residents in accordance with their guidelines
  • Submit all HUD subsidy billing through the compliance software and HUD TRACS system by the 5th of each month for the following months payment (i.e. submit April request no later than March 5th )
  • Prepare for all inspections including but not limited to DHUD, REAC, MOR, PHFA, PHA and County. Report any deficiencies to the Executive Director or designee within 24 hours. and remediate deficiencies with 20 business days of receipt. 
  • Respond promptly to all Compliance Line calls
  • Complete HUD & LIHTC compliance reporting as required
  • Read and be familiar with all LURA, Regulatory Agreements and Investor requirements
  • Support Inglis in ensuring that our processes, procedures and practices are in compliance and that we do not pay fines and other costs for compliance issues
  • Creates and maintains preventative maintenance guidelines, work order systems and major mechanical review and oversite
  • Creates and follows annual budgets; advises Director of variances; completes reserve withdrawals requests as needed and reviews need monthly.
  • Has direct control over utility usage 
  • Prepare and submit incident reports to Director and Inglis within 24 hours pf incident
  • Follow established purchasing and invoice processing protocol
  • Utilizes facility compliance software to create, track and maintain work orders

EMPLOYEE RELATIONS

  • Completes annual and employee performance updates and reviews
  • Councils and guides employees to assist in peak performance
  • Follows disciplinary action procedures and maintains accurate files
  • Provide support to the Director, Employee & Labor Relations when investigating and responding to disciplinary matters, EEOC complaints; internal and external complaints/grievances/inquiries etc.

 
RESIDENT RELATIONS

  • Demonstrates a real sense of inquiry and a personal willingness to learn.
  • Demonstrates the ability to take responsible actions within the parameters of the role without a constant need to be directed by others.
  • Demonstrates politeness and respectfulness and evidences the self-awareness of the effect of their behavior on others. 
  • Demonstrates the ability to follow up on schedules, set priorities and achieve deadlines.
  • Demonstrates mutual respect for diversity.

About Inglis:


Founded in 1877, Inglis has been supporting people with disabilities to live the lives they choose, where and how they choose. From adapted technology, independent living apartments, and other community-based programming, to long-term care – Inglis meets the needs of the people we serve along the continuum of care. 


Inglis has three key areas of programmatic focus under the “parent” of the Inglis organization, including: Inglis Housing Corporation, the largest private developer in the Philadelphia area of affordable, accessible independent living apartments for people with disabilities; Inglis House, our long-term care wheelchair community serving a younger population (average age is 54); and Community Support Services, a collection of programs that support people with disabilities who choose to live independently in the community. All of these services are supported with Inglis’ thought leadership in Adapted Technology and commitment to Person-Centered Care.


Inglis is a national leader in providing comprehensive care and services for people living with multiple sclerosis, cerebral palsy, spinal cord injuries and other neurological disorders resulting in some level of paralysis and mobility impairment.
Inglis serves more than 1,000 people directly, and many more indirectly through its website and other outreach activities supporting its mission to “enable people with disabilities – and those who care for them – to achieve their goals and live life to the fullest.”


Inglis welcomes great people without regard to disability, race, religion, age, gender, sexual orientation, national origin, military service, marital status, or any other characteristics, as protected by law.  We encourage all Protected Veterans and the long-term unemployed to apply.  Please send resume to Inglis Human Resources, 2600 Belmont Avenue, Philadelphia, PA 19131 or via email to careers@inglis.org   EOE, M/F/D/V