Assistant Director of Property Management
Inglis' Mission is to enable people with disabilities — and those who care for them — to achieve their goals and live life to the fullest. It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values and Standards of Excellence, ensuring the achievement of competencies and compliance with regulatory agencies.
The Assistant Director, Property Management role is primarily responsible for administration of the systems that support the effective property management of the affordable housing communities that Inglis manages throughout the Greater Philadelphia area, and providing day-to-day management of one or more of those communities. Additionally, this role partners with the VP, Executive Director of Inglis Housing Corporation to ensure all properties are performing at an optimal level and assists in the development of new affordable housing communities by creating and fostering relationships with not-for-profit and governmental partners.
- CPM (Certified Property Manager) designation from the Institute of Real Estate Management (or equivalent)
Education & Experience
- Bachelor’s degree in related field.
- A minimum of five years of experience in the management of high performing teams that provide customer-focused property management services to affordable housing communities.
- Solid working knowledge of the laws and regulations that govern affordable housing, particularly HUD regulations and Fair Housing laws.
- Experience in management of properties serving people with disabilities.
- Direct experience in the development and lease up of new affordable housing communities.
- Demonstrated understanding of real estate finance.
- PA real estate agent license (preferred).
Responsibilities/Duties: (This Is Not An All-Inclusive List)
- Provides direct day-to-day property management of one or more Inglis Housing communities, ensuring effective communication and problem resolution with tenants and neighbors, as well as meeting all regulatory and funder expectations.
- Responsible for the preparation of the annual property budget in collaboration with the VP, Executive Director of Housing and CFO.
- Analyzes monthly/quarterly performance and budget projection and compares to annual management plan and budget; adjusts strategies accordingly.
- Serves as “super user” for electronic property management system, providing support to other users in the team. Ensures compliance with municipal, state and federal codes and regulations as well as company policies and procedures.
- Maintains constructive and collaborative relationships with key stakeholders of Inglis’ Shared Services and program leads.
- Participates in Property Management Team, and the management team of the Inglis Housing Corporation. Assists Housing Corporation staff in identifying and reaching development goals through training and workshops.
- Participates in recruitment interview, selection, and evaluation process for Housing Corporation staff.
- Property Management: Demonstrate solid working knowledge of property management, leasing laws, development of leasing agreements, resolution of tenant complaints and knowledge of regulations that govern affordable housing.
- Business Acumen- A thorough understanding of the business and its structure is important, and the ability to demonstrate that understanding to improve relationships within the organization and externally.
- Crisis Management- Demonstrate the ability to lead and collaborate with others to help contain, resolve and address issues that may arise in a crisis.
- Responsive Customer Service- Creates a culture of outstanding customer service and allocating resources to respond to customer needs.
Founded in 1877, Inglis has been supporting people with disabilities to live the lives they choose, where and how they choose. From adapted technology, independent living apartments, and other community-based programming, to long-term care – Inglis meets the needs of the people we serve along the continuum of care.
Inglis has three key areas of programmatic focus under the “parent” of the Inglis organization, including: Inglis Housing Corporation, the largest private developer in the Philadelphia area of affordable, accessible independent living apartments for people with disabilities; Inglis House, our long-term care wheelchair community serving a younger population (average age is 54); and Community Support Services, a collection of programs that support people with disabilities who choose to live independently in the community. All of these services are supported with Inglis’ thought leadership in Adapted Technology and commitment to Person-Centered Care.
Inglis is a national leader in providing comprehensive care and services for people living with multiple sclerosis, cerebral palsy, spinal cord injuries and other neurological disorders resulting in some level of paralysis and mobility impairment.
Inglis serves more than 1,000 people directly, and many more indirectly through its website and other outreach activities supporting its mission to “enable people with disabilities – and those who care for them – to achieve their goals and live life to the fullest.”
Inglis welcomes great people without regard to disability, race, religion, age, gender, sexual orientation, national origin, military service, marital status, or any other characteristics, as protected by law. We encourage all Protected Veterans and the long-term unemployed to apply. Please send resume to Inglis Human Resources, 2600 Belmont Avenue, Philadelphia, PA 19131 or via email to email@example.com EOE, M/F/D/V