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Clinical Systems Support Analyst

Inglis enables people with disabilities – and those who care for them – to achieve their goals and live life to the fullest. It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values and Standards of Excellence, ensuring the achievement of competencies and compliance with regulatory agencies.

The Clinical Systems Support Analyst reports to the Senior Clinical Systems Analyst.  He/she will partner closely with the Clinical, Education, and Information Technology leaders and staff to effectively collaborate in end user support, system audits, configuration, implementation, and deployment of clinical information solutions.

He/she will actively collaborate with Inglis’ front-line care providers and their leaders, to ensure that clinicians adopt and use the appropriate tools to maintain Inglis’ high standard of care.

The Clinical Systems Support Analyst is responsible for working together with the Senior Clinical Systems Analyst and his/her colleagues to both lead and support the ongoing monitoring, continuous education, learning, and optimization of the Electronic Medical Record (EMR) and other designated clinical information systems.  

The Clinical Systems Support Analyst is responsible to:

  • Partner and assist the Senior Clinical Systems Analyst with all clinical facility informatics needs and expectations. 
  • Support the EMR “Super-users” group.
  • Perform acceptance testing and document any new defects with new releases
  • Perform designated quality checks on user’s documentation.
  • Perform utilization audits to identify underutilized resources
  • Collaborate with the Education Department and Senior. Clinical Systems Analyst in identifying education needs, providing in-service education, training, and one on one support.
  • Provide weekly updates on assigned projects and project tasks

All essential job responsibilities will be executed in accordance with Inglis Administrative policies and compliance/ethics guidelines.

Education & Experience:

In addition to the necessary skills and experience to perform the responsibilities outlined above, there are many traits that a successful candidate will possess.  

  • Graduation from an accredited nurse training program.
  • Current Pennsylvania nursing license (RN or LPN preferred)
  • This position requires a minimum of 2 years of on-the-job clinical experience in long-term care.  
  • Experience with a variety of clinical software systems in both the acute, ambulatory or long-term care setting is desired. 
  • Demonstrated excellence in using clinical systems is required
  • Experience with training and/or implementing, clinical systems with direct care teams is preferred.  
  • Demonstrated ability to effectively communicate as a liaison between members of the interdisciplinary team is required.  
  • Demonstrated experience and/or a willingness to work closely with IT, external vendors, and consultants to assure

Role Specific Competencies:

  • Demonstrates understanding and endorsement of Inglis’ Mission, Vision, and Standards of Excellence.
  • Demonstrates respect and value of consumers’ choices, decisions, and preferences; accepts diversity in others, and treats all individuals with respect. 
  • Demonstrates personal integrity, credibility, and flexibility within the scope of position responsibilities.
  • Demonstrates the ability to understand, interpret, and uphold Inglis policies.
  • Demonstrates the ability to utilize a wide range of appropriate knowledge, skills, and attributes to achieve desired outcome and to incorporate new knowledge and skills into work performance within scope of the job responsibilities. 
  • Demonstrates ability to analyze and document work flow and processes.

About Inglis:

Founded in 1877, Inglis' Mission is to enable people with disabilities - and those who care for them - to achieve their goals and live life to the fullest Inglis House is a specialized, skilled nursing, long-term care community-based in Philadelphia, PA.  

Inglis House is a Person-Centered Care community specializing in services for 252 adults (mostly younger - average age is 46) with severe neurodegenerative physical disabilities resulting in paraplegia and quadriplegia.  Inglis' Person-Centered Care vision is to strive every day to create a homelike environment where residents and staff work together with autonomy and a deep sense of community. 

Along with providing medical and personal care, a key aspect of the mission of serving younger adults is recognizing that they typically have a wider range of needs than a geriatric nursing home resident. Younger adults, whether congenitally disabled or disabled later in life, struggle to achieve goals that give a sense of autonomy, mastery, and creativity.  Inglis House provides a range of medical, personal and enrichment services that enable residents to live life to the fullest. Our Adapted Technology program is nationally recognized - and can get anyone online. Inglis is one of only a handful of organizations in the country designated a “Center of Excellence in Long-term MS Care” by the National Multiple Sclerosis Society and is one of only eight residential facilities throughout the United States offering such highly specialized, long-term care for people with physical disabilities.

Inglis also supports nearly 1000 people living independently in the community through resources including care management (helping people navigate the healthcare system), an innovative day program, Adapted Technology and community employment services.  

Inglis is the largest private provider of affordable, accessible housing in the Greater Philadelphia region with nearly 350 units, including 80 units opened at Inglis Gardens at Belmont in 2016 and 44 new units at Pennypack Crossing, developed with Conifer, opened November 2017 and more in development.

Inglis welcomes great people without regard to disability, race, religion, age, gender, sexual orientation, national origin, military service, marital status, or any other characteristics, as protected by law.  We encourage all people with disabilities, protected veterans and the long-term unemployed to apply.  Please send resume to Inglis, Attn: Daniell White, Human Resources, 2600 Belmont Avenue, Philadelphia, PA 19131, via fax: 215-878-3082 or via email to   EOE, M/F/D/V