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Program Assistant

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The Program Assistant assists the Program Manager in the development and implementation of the daily therapeutic recreation program for the Connections Program.  The Program Assistant is expected to assist in the development and research of new ideas for programs and activities, utilizing participants’ suggestions, the Internet, and various books and publications supplied by the program.  Completes documentation, such as monthly recreation logs and attendance sheets, as assigned to document and provide feedback on participants’ progress, preferences, and issues.  Help to maintain participant files, including filing and clerical work.  

The Program Assistant also assists program participants with activities of daily living, including transfers, ambulating, toileting, incontinence care, feeding, etc. and works actively as a team member in providing support to participants.  Serves meals and refreshments.  Helps to maintain a clean and sanitary work environment, including daily light cleaning and disinfection of kitchen, tables, chairs, and recreational supplies.  Assists with laundry, as needed.  Properly stores food, dietary supplies, recreational supplies and participant incontinent wear.  Performs all other duties as assigned.  Demonstrates a positive, professional appearance and attitude.   Is sensitive to participants’ issues and feelings and has excellent communication skills.  Actively problem solves and offers solutions as part of the care team.

The Program Assistant assists the Program Manager in the development and implementation of the daily therapeutic recreation program for the Connections Program.  The Program Assistant is expected to assist in the development and research of new ideas for programs and activities, utilizing participants’ suggestions, the Internet, and various books and publications supplied by the program.  Completes documentation, such as monthly recreation logs and attendance sheets, as assigned to document and provide feedback on participants’ progress, preferences, and issues.  Help to maintain participant files, including filing and clerical work.  

The Program Assistant also assists program participants with activities of daily living, including transfers, ambulating, toileting, incontinence care, feeding, etc. and works actively as a team member in providing support to participants.  Serves meals and refreshments.  Helps to maintain a clean and sanitary work environment, including daily light cleaning and disinfection of kitchen, tables, chairs, and recreational supplies.  Assists with laundry, as needed.  Properly stores food, dietary supplies, recreational supplies and participant incontinent wear.  Performs all other duties as assigned.  Demonstrates a positive, professional appearance and attitude.   Is sensitive to participants’ issues and feelings, and has excellent communication skills.  Actively problem solves and offers solutions as part of the care team.


Role Competencies:

Organization
Time Management-  Able to determine the appropriate allocation of time for daily work and projects.
Space Management- Effectively manages the workspace (i.e. keeps a clean and organized office, appropriately handles all paperwork, maintains control over the physical environment, etc.)
Task Management- Balances conflicting priorities to manage workflow, ensure the completion of essential projects, and meet critical deadlines.

Communication Skills
Listening Skills:  Understands that the most important aspect of communication is the act of listening and actively works to
improve those skills.
Oral Skills: Speaks with confidence using clear, concise sentences and is easily understood.
Written Skills: Produces well thought-out, professional correspondence free of grammatical and spelling errors.
Telephone/Email: Uses high quality, professional oral and written skills (as described above) to project a positive image of 
the business.

Team player: Works as a competent member of the team, willingly providing back-up support for co-workers when 
appropriate and actively supporting group goals.

Computer/Technical Skills: Displays proficiency using standard office equipment such as a computer, fax, photocopier, 
scanner, etc. Demonstrates advanced proficiency by quickly adapting to new technology and easily acquiring new technical 
skills

Professional Qualifications:

High school graduate or equivalent required.  Has a genuine interest in working with the physically challenged adult population.  A Home Health Aide or PA certified CNA; CNA certification preferred.  Minimum of one year of experience as a CNA or HHA in a hospital, long term care facility or home health agency required; experience in assisting in recreational programming preferred.   Experience in recreational/leisure programming preferred.