Program Development Specialist
Inglis is seeking an entrepreneurial Program Development Specialist to supporting the development, assessment, and successful start-up of new strategic initiatives and programs that support individuals with complex physical disabilities.
Reporting to the VP, Strategic Initiatives, this role serves as an internal consultant to senior leadership across service lines by developing concepts for new programs into thoughtful and comprehensive business plans that assess a program’s impact on, and alignment with, Inglis’ mission, vision, and strategic plan. Please note: a Cover Letter is REQUIRED to apply for this role.
Additionally, the Program Development Specialist is also responsible for staying attune to and tracking local and national trends, legislation, and innovations in healthcare, long-term supports and services, and technology supporting individuals with disabilities and proactively identifying potential opportunities for partnership, new, and enhanced services.
Essential Functions, Qualifications & Skills:
- Develops and maintains thorough knowledge of Inglis' services, competition, and broader market dynamics that frame the business context both present and over the next few years.
- Collects market data, relevant research, funding sources, and other potential resources to support the assessment of new initiatives; makes recommendations and identify next steps in pursuing new concepts.
- Develops concept papers, business plans, and funding proposals, partnering with the appropriate executive sponsors, service line leaders, and grant writing staff.
- Utilizes effective project management strategies to track work and adhere to timelines.
- Tracks trends in healthcare, payment models, new service lines, and the physical disability population/provider network as a whole.
- Seeks out and collects data to demonstrate the need – and recommended strategies - to develop new services and increase referrals for current programs.
- In partnership with senior leadership, identifies potential opportunities for growth, expansion, and strategic partnerships.
- Analyzes outcomes, feedback, and insights associated with current programs to recommend suggestions for improvements.
- Builds trust and productive relationships with team members and stakeholders within and external to organization in relationship to Inglis’ business development goals.
- Shares ideas with Inglis leaders through effective communication and collaboration.
- Acts as thought partner in strategic discussions even outside of own projects.
- Champion for culture change and supportive leadership.
- Demonstrates politeness and respectfulness and evidences the self-awareness of the effect of their behavior on others.
- Demonstrates respect for diversity.
- Is approachable & easy to talk with; puts forth an extra effort to make people at ease; is patient & builds a rapport with customers and is a good listener.
- Is valued as a team player, has the trust & support of peers & promotes collaboration within the department.
People & Team Leadership
- Demonstrates Inglis people and leadership values and behaviors
- Demonstrates the ability to follow-up on schedules, set priorities and achieve deadlines
- Demonstrates the Inglis Code of Conduct and builds trusted partnerships throughout the Inglis organization.
- Establishes and maintains effective relationships by gaining trust and respect.
- Is approachable and easy to talk with; puts forth an extra effort to make people at ease; is patience and builds rapport with customers and is a good listener.
- A team player and has the trust and support of peers.
- Promotes collaboration within the department
- Actively engages in the use of computer systems and technology to enhance the day-to-day flow of information i.e. responding to email messages in a timely fashion and using Outlook to manage meetings.
- Encourages and supports staff on the appropriate use of computer systems and technology
- Understands common computer terminology and fundamentals of computers
- Network account login, Basic Windows skills
- Parts of the Windows desktop
- Use the mouse; move and resize windows
- File management, Open, view and print files
- Save files, dating, and basic version control
- When and why to store files in Desktop (C:\ drive), OneDrive, and Shared folders
- Strategic Thinker: Envisions opportunities for growth/innovation by evaluating industry trends, identifying potential partners and recommending pragmatic strategies for new business opportunities.
- Business Acumen: Demonstrates the capacity for understanding business operations and functions; understands how to approach determining feasibility and financial viability of new concepts.
- Builds Networks: Builds strong formal and informal networks. Maintains relationships across a variety of functions and locations and draws upon multiple relationships to exchange ideas, resources, and know how.
- Problem Solving/Analysis: Considers multiple sides of an issue and proactively researches available information before making informed recommendations. Recognizes issues, and determines actions needed to advance the decision-making process. Follows up as necessary.
- Communications: Exceptional writing skills, including formatting/packaging information for various audiences. Effective verbal communicator of complex information so that it is easily understood.
Required Education and Work Experience:
- Bachelor’s degree required
- Minimum of three (3) years of relevant, professional experience
- Experience/understanding of trends in healthcare, human services, and/or disabilities
- A self-starter; able to work well independently, as well as part of a cross-functional team
- Curious, inquisitive and enthusiastic; takes the initiative, asks questions, and embraces opportunities
- Exceptional professional writing skills; successful business plan or proposal writing experience preferred
- Entrepreneurial; demonstrated experience in and passionate about starting new initiatives or program, and can articulate a return on investment from a mission and margin perspective
- Strong project management and organizational skills
- Experience conducting research, data collection, analysis
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of the position.
Founded in 1877, Inglis' mission is to enable people with disabilities - and those who care for them - to achieve their goals and live life to the fullest. Based in Philadelphia, Inglis supports nearly 1000 people living independently in the community through resources including care management (helping people navigate the healthcare system), an innovative day program, adapted technology, community employment services, resident service coordination, and more.
Inglis is the largest private provider of affordable, accessible housing in the Greater Philadelphia region with nearly 350 units, including 80 units opened at Inglis Gardens at Belmont in 2016 and 44 new units at Pennypack Crossing, developed with Conifer, opened November 2017 and more in development.
Inglis also has a specialized, 252-bed, long-term, Person-Centered Care, skilled nursing community for people with complex physical disabilities. Inglis House specializes in services for adults (mostly younger - average age is 46) with severe neurodegenerative physical disabilities resulting in paraplegia and quadriplegia. Inglis' Person-Centered Care vision is to strive every day to create a homelike environment where residents and staff work together with autonomy and a deep sense of community.
Along with providing medical and personal care, a key aspect of the mission of serving younger adults is recognizing that they typically have a wider range of needs than a geriatric nursing home resident. Younger adults, whether congenitally disabled or disabled later in life, struggle to achieve goals that give a sense of autonomy, mastery, and creativity. Inglis House provides a range of medical, personal and enrichment services that enable residents to live life to the fullest. Our Adapted Technology program is nationally recognized - and can get anyone online. Inglis is one of only a handful of organizations in the country designated a “Center of Excellence in Long-term MS Care” by the National Multiple Sclerosis Society and is one of only eight residential facilities throughout the United States offering such highly specialized, long-term care for people with physical disabilities.
Inglis welcomes great people without regard to disability, race, religion, age, gender, sexual orientation, national origin, military service, marital status, or any other characteristics, as protected by law. We encourage all people with disabilities, protected veterans and the long-term unemployed to apply. Please send resume and cover letter to be considered for this position. All resumes and cover letters may be submitted to Inglis, Attn: Rashaad Schell, Human Resources, 2600 Belmont Avenue, Philadelphia, PA 19131 or via email to firstname.lastname@example.org EOE, M/F/D/V