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Regional Housing Coordinator (West Region)

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Inglis enables people with disabilities – and those who care for them – to achieve their goals and live life to the fullest.
It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values and Standards of Excellence, ensuring the achievement of competencies and compliance with regulatory agencies.  SDHP is a state-wide organization and Inglis entity with more than 24 years' experience leading an array of accessible housing initiatives in the Commonwealth of Pennsylvania. Since the formation in 1994, SDHP has continuously been motivated to promote self-determination in housing for low-income individuals with disabilities and older adults. 


The Regional Housing Coordinator serves as a subject-matter expert to relevant local housing officials, social service providers, landlords and property managers on all issues regarding affordable, accessible, and integrated housing opportunities for individuals with disabilities and older adults. The Regional Housing Coordinator conducts relevant accessible housing trainings, provides educational seminars and technical assistance to an array of housing organizations and entities, social service providers, and local housing associations. The Regional Housing Coordinator works to generate awareness and promote affordable, accessible, and integrated housing opportunities for individuals with disabilities and older adults. This position requires frequent long-distance travel across multiple counties throughout the Commonwealth.


This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.


•    Interface with local housing providers and officials, representatives of social service providers, managed care organizations, Commonwealth Agency Executives, social workers, caseworkers, and donors, to create awareness and promote affordable, accessible, and integrated housing opportunities for individuals with disabilities and older adults.
•    Conduct proactive outreach to organizations serving individuals with disabilities and older adults to generate awareness and promote affordable, accessible, and integrated housing opportunities for individuals with disabilities.
•    Attend and make presentations at relevant local and regional housing meetings, conferences, and seminars as necessary to generate awareness and promote affordable, accessible, and integrated housing opportunities for people with disabilities.
•    Represent the agency on relevant external committees, as directed.
•    Develop expertise in relevant laws and regulations related to fair housing, tenants’ reasonable accommodation, accessible home modification, the 811 Program, and others.
•    Provide proactive technical assistance to housing providers in their efforts to market available properties to individuals with disabilities and older adults.
•    Conduct an array of accessible housing trainings and educational seminars across multiple counties, as directed.
•    Lead, coordinate, and/or actively participate on one or more internal project work teams, as directed.
•    Actively participate in weekly staff meetings with regional manager to develop regional action plans, strategies, and approaches to create awareness and promote affordable, accessible, and integrated housing opportunities for individuals with disabilities and older adults.
•    Participate in staff development opportunities together with regional team for shared learning.
•    Ensure that agency trainings, educational seminars, webinars, are scheduled appropriately, and that program materials and databases are kept up to date at all time.
•    Collaborate with other Housing Coordinators as a team to faithfully execute all agency operational and program directives.
•    Generate cogent weekly and monthly reports using standard office software technology.
•    Perform other duties as assigned.

•    Demonstrates a real sense of inquiry and a personal willingness to learn.
•    Demonstrates the ability to take responsible actions within the parameters of the role without a constant need to be directed by others.
•    Demonstrates politeness and respectfulness and evidences the self-awareness of the effect of her/his behavior on others.
•    Demonstrates mutual respect for diversity.

•    Demonstrates Inglis people and leadership values and behaviors
•    Demonstrates the ability to follow-up on schedules, set priorities and achieve deadlines
•    Demonstrates the Inglis Code of Conduct and builds trusted partnerships throughout the Inglis organization.
•    Establishes and maintains effective relationships by gaining trust and respect.
•    Is approachable and easy to talk with; puts forth an extra effort to make people at ease; is patience and builds rapport with customers and is a good listener.
•    A team player and has the trust and support of peers.
•    Promotes collaboration within the department

•    Actively engages in the use of computer systems and technology to enhance the day-to-day flow of information
•    Encourages and supports staff on the appropriate use of computer systems and technology
•    Understands common computer terminology, computer fundamentals such as screen positioning
•    Understands and efficiently uses basic computer hardware such as a mouse, and telecommunication devices
•    Understands the use of the internet/intranet applications and file management including file saving, storage and basic data controls
•    Responds to emails and calendar requests in a timely manner using Outlook
•    Understands IT security, i.e. no sharing of passwords, processes, best practices including email encryption and enlisting help of IT help desk as needed. 
•    Possesses general knowledge of how to interface with a computer, i.e. use of mouse, resizing windows, etc.


Communication Skills
Listening Skills:  Understands that the most important aspect of communication is the act of listening and actively works to 
improve those skills.
Oral Skills: Speaks with confidence using clear, concise sentences and is easily understood.

Team player: Works as a competent member of the team, willingly providing back-up support for co-workers when
appropriate and actively supporting group goals.

Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.

Problem Solving/Analysis- Considers multiple sides of an issue. Weighs consequences before making final decision. Makes informed decisions based on available information. Recognizes issues, and determines actions needed to advance the decision-making process. Follows up as necessary.


In addition to the necessary skills and experience to perform the responsibilities outlined above, there are a number of traits that a successful candidate will possess.  

•    Associate/bachelor’s degree, life experience, or any combination of education and experience that demonstrates these qualifications
•    Three to five years’ experience in accessible housing, and/or low-income housing
•    Experience working with people with disabilities (highly preferred)
•    Familiarity working with CRM technology (a plus)
•    Proficient in the use of Microsoft Office and related products, Adobe Pro, and Windows PC
•    Strong oral and written presentation skills
•    Ability to use and interact with CRM technology and electronic information management systems
•    Team player
•    Ability to think strategically and critically about an array of complex issues
•    Ability to work independently and effectively with minimal supervision
•    Ability to learn from others
•    Ability to interact constructively with individuals with opposing viewpoints
•    Proactive, punctual, and excellent work ethic