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Social Services Coordinator

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Inglis enables people with disabilities – and those who care for them – to achieve their goals and live life to the fullest. It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values and Standards of Excellence, ensuring the achievement of competencies and compliance with regulatory agencies.

The Social Services Coordinator (SSC) has the primary responsibility of providing behavioral health services that encourage and supports an environment which is least restrictive to the psychosocial health to a resident of Inglis House.  The SSC in coordination with the Social Workers shall provide concrete services, evaluate mood, monitor behavior, and implement appropriate interventions, as evidenced by developing behavioral plans which may include working with resident’s representatives, families and their concerns.  The SSC will serve as an advocate for the resident as well as a liaison to the facility, resident representatives, family members, and representatives from other entities.  All essential job responsibilities will be executed in accordance with Inglis Administrative procedures and compliance/ethics guidelines. 

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability

Education & Experience

  • This position requires a minimum of an Undergraduate degree in Social Services or Human Services from a recognized and accredited institution OR Undergraduate degree and a minimum of 3 years’ experience as a Social Service Coordinator in a long-term care facility that is Person Centered.
  • Candidate must be able to function independently and have flexibility, personal integrity and the ability to work effectively with residents, resident representatives, families, staff and support agencies.
  • Able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile people within the facility.
  • Possesses the ability to make independent decisions when circumstances warrant such action. Ability to make psychosocial assessments and develop and implement viable care plans.
  • Excellent written, listening and communication skills bachelor’s degree, along with an understanding of Medicare, Medicaid and commercial billing processes. Candidate must possess a min. of five years of billing experience within a Pennsylvania long-term care facility required. 

Role-Specific Competencies

Demonstrate Ethical and Professional Behavior: 

  • Makes ethical decisions by applying the standards of the NASW Code of Ethics, relevant laws and regulations, models for ethical decision-making, ethical conduct of research, and additional codes of ethics as appropriate to context;
  • Demonstrates professional demeanor in behavior; appearance; and oral, written, and electronic communication

Engage Diversity and Difference in Practice: 

  • Applies and communicates understanding of the importance of diversity and difference in shaping life experiences in practice at the micro, mezzo, and macro levels.
  • Applies self-awareness and self-regulation to manage the influence of personal biases and values in working with diverse residents/consumers and outside constituencies.

Problem Solving/Analysis:

  • Considers multiple sides of an issue. Weighs consequences before making final decision. Makes informed decisions based on available information. Recognizes issues, and determines actions needed to advance the decision-making process. Follows up as necessary.

About Inglis:

Founded in 1877, Inglis' Mission is to enable people with disabilities - and those who care for them - to achieve their goals and live life to the fullest Inglis House is a specialized, skilled nursing, long-term care community-based in Philadelphia, PA.  

Inglis House is a Person-Centered Care community specializing in services for 252 adults (mostly younger - average age is 46) with severe neurodegenerative physical disabilities resulting in paraplegia and quadriplegia.  Inglis' Person-Centered Care vision is to strive every day to create a homelike environment where residents and staff work together with autonomy and a deep sense of community. 

Along with providing medical and personal care, a key aspect of the mission of serving younger adults is recognizing that they typically have a wider range of needs than a geriatric nursing home resident. Younger adults, whether congenitally disabled or disabled later in life, struggle to achieve goals that give a sense of autonomy, mastery, and creativity.  Inglis House provides a range of medical, personal and enrichment services that enable residents to live life to the fullest. Our Adapted Technology program is nationally recognized - and can get anyone online. Inglis is one of only a handful of organizations in the country designated a "Center of Excellence in Long-term MS Care" by the National Multiple Sclerosis Society and is one of only eight residential facilities throughout the United States offering such highly specialized, long-term care for people with physical disabilities.

Inglis also supports nearly 1000 people living independently in the community through resources including care management (helping people navigate the healthcare system), an innovative day program, Adapted Technology and community employment services.  

Inglis is the largest private provider of affordable, accessible housing in the Greater Philadelphia region with nearly 350 units, including 80 units opened at Inglis Gardens at Belmont in 2016 and 44 new units at Pennypack Crossing, developed with Conifer, opened November 2017 and more in development.

Inglis welcomes great people without regard to disability, race, religion, age, gender, sexual orientation, national origin, military service, marital status, or any other characteristics, as protected by law.  We encourage all people with disabilities, protected veterans and the long-term unemployed to apply.  Please send resume to Inglis, Attn: Daniell White, Human Resources, 2600 Belmont Avenue, Philadelphia, PA 19131, via fax: 215-878-3082 or via email to   EOE, M/F/D/V