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Temporary Maintenance Coordinator

Inglis enables people with disabilities – and those who care for them – to achieve their goals and live life to the fullest.  It is essential that all duties are performed with the highest level of integrity, while supporting Inglis Values and Standards of Excellence, ensuring the achievement of competencies and compliance with regulatory agencies.

The Maintenance Coordinator is responsible for overseeing all phases of maintenance and repair of the IHC portfolio and providing direct property maintenance service to all sites, including, but not limited to, the general and mechanical maintenance of the physical plant and building systems; The coordination of all REAC State and local Housing inspections; to assist all maintenance and engineering personnel and resources to the extent that the portfolio is well maintained at all times and in good physical condition. Overseeing bids/contracts are being obtained by staff. Must attend advanced maintenance classes annually. This is a working coordinating position, providing direct maintenance service throughout the portfolio.  

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Education & Experience

  • High School Diploma or General Education Degree required. 

  • College-level degree or coursework in engineering preferred. 

  • Certified Manager of Maintenance (CMM/NCHM) or CAMT preferred or must be obtained within 6 months of hire.  

Essential Functions, Qualifications & Skills:

Property Care and Maintenance:

  • Adhere to all IHC directives as per the manual of operations and procedures.
  • Purchase necessary maintenance supplies in accordance with company purchasing policy.
  • Conduct inventory control for all sites bi-monthly
  • Determine need for contractor usage for all communities; Supervise outside contractors working on the property, and have them sign the site visitor log. 
  • Ensure that residents are provided with a clean, safe, well-maintained community in compliance with all applicable local, state, and federal fair housing laws.
  • Work within the established budget and notify the Property Manager of any possible variations.
  • Report accidents and emergency situations to the home office immediately and prepare sufficient reports. Take photographs of incident areas. Perform follow-up for all physical plant emergencies
  • Ensure that all maintenance and janitorial requests are handled on an immediate basis, if possible, and ensure that Property Manager is notified if parts must be ordered which could cause a delay in installation and replacement.
  • Perform bi-monthly work order review through On-site and random unit checks for proper completion of work orders
  • Have direct control over utility usage and apply conservation measures to help reduce expenses, i.e., time controls for exterior lighting, controlled thermostats in common areas, water saving devices, and periodic conservation inspections by the on-site Maintenance Team.
  • Supervise apartment make ready services’ during unit turnover and participate in turnover work.   
  • Provide technical and educational assistance to all maintenance and Janitor/Porter staff 
  • Coordinate maintenance schedule and ensure adequate coverage at all sites.
  • Assign tasks to maintenance and janitorial personnel for group work
  • Coordinate inspection and repair of communities prior to Federal, State or local inspections

Monitoring & Scheduling

  • Monitor Maintenance, Janitorial and contractors performing services on-site, as required by Property Manager.
  • Continually inspect property and improvements, recording and reporting deficiencies to the Property Manager, and assist with annual site inspections.
  • Carry out routine maintenance and emergency coverage, as instructed by Property Manager.  Carry out field rotation assignments to other sites, as needed. Review and   assist in the update of all P.M. manuals
  • Adhere to all maintenance and purchasing directives as per the manual of operations and procedures, including, but not limited to: property inspections, maintenance work orders, landscaping and grounds, safety and security, special maintenance items, and stock inventory.

Record Keeping & Reporting

  • Submit all completed maintenance and repair work orders, purchase receipts, incident reports and other relevant records to the Property Manager, as required.
  • Complete reports as required
  • 'Ensure that all major & minor mechanical/appliance inventories are maintained

MC Subject Matter Expert

  • OSHA Rules and Regulations for Chemical Usage
  • Small Tool Usage and Care
  • Environmental Services Practices & Procedures 
  • Expert/Advanced Maintenance Practices & Procedures

Person-Centered Care

  • Champion for culture change and supportive leadership.
  • Demonstrates a real sense of inquiry and a personal willingness to learn.
  • Demonstrates the ability to take responsible actions within the parameters of the role without a constant need to be directed by others.
  • Demonstrates politeness and respectfulness and evidences the self-awareness of the effect of her/his behavior on others.
  • Demonstrates mutual respect for diversity.

People & Team Leadership

  • Demonstrates Inglis people and leadership values and behaviors
  • Demonstrates the ability to follow-up on schedules, set priorities and achieve deadlines
  • Demonstrates the Inglis Code of Conduct and builds trusted partnerships throughout the Inglis organization.
  • Establishes and maintains effective relationships by gaining trust and respect.
  • Is approachable and easy to talk with; puts forth an extra effort to make people at ease; is patience and builds rapport with customers and is a good listener.
  • A team player and has the trust and support of peers.
  • Promotes collaboration within the department

Technology:   

  • Actively engages in the use of computer systems and technology to enhance the day-to-day flow of information
  • Encourages and supports staff on the appropriate use of computer systems and Understands common computer terminology, computer fundamentals such as screen positioning
  • Understands and efficiently uses basic computer hardware such as a mouse, and telecommunication devices
  • Understands the use of the internet/intranet applications and file management including file saving, storage and basic data controls
  • Responds to emails and calendar requests in a timely manner using Outlook
  • Understands IT security, i.e. no sharing of passwords, processes, best practices including email encryption and enlisting help of IT help desk as needed. 
  • Possesses general knowledge of how to interface with a computer, i.e. use of mouse, resizing windows, etc.
     

Role Competencies

Communication Skills

  • Listening Skills:  Understands that the most important aspect of communication is the act of listening and actively works to improve those skills.
  • Oral Skills: Speaks with confidence using clear, concise sentences and is easily understood.
  • Written Skills: Produces well thought-out, professional correspondence free of grammatical and spelling errors.
  • Telephone/Email: Uses high quality, professional oral and written skills (as described above) to project a positive image of the Business.

Teamwork

  • Works as a competent member of the team, willingly providing back-up support for co-workers when appropriate, and actively supports group goals.

Computer/Technical Skills

  • Displays proficiency using standard office equipment such as a computer, fax, photocopier, scanner, etc. Demonstrates advanced proficiency by quickly adapting to new technology and easily acquiring new technical skills

About Inglis:

Founded in 1877, Inglis' mission is to enable people with disabilities - and those who care for them - to achieve their goals and live life to the fullest

Based in Philadelphia, Inglis supports nearly 1000 people living independently in the community through resources including care management (helping people navigate the healthcare system), an innovative day program, adapted technology, community employment services, resident service coordination, and more. 

Inglis is the largest private provider of affordable, accessible housing in the Greater Philadelphia region with nearly 350 units, including 80 units opened at Inglis Gardens at Belmont in 2016 and 44 new units at Pennypack Crossing, developed with Conifer, opened November 2017 and more in development.

Inglis also has a specialized, 252-bed, long-term, Person-Centered Care, skilled nursing community for people with complex physical disabilities.

Inglis House specializes in services for adults (mostly younger - average age is 46) with severe neurodegenerative physical disabilities resulting in paraplegia and quadriplegia.  Inglis' Person-Centered Care vision is to strive every day to create a homelike environment where residents and staff work together with autonomy and a deep sense of community. 

Along with providing medical and personal care, a key aspect of the mission of serving younger adults is recognizing that they typically have a wider range of needs than a geriatric nursing home resident. Younger adults, whether congenitally disabled or disabled later in life, struggle to achieve goals that give a sense of autonomy, mastery, and creativity.  Inglis House provides a range of medical, personal and enrichment services that enable residents to live life to the fullest. Our Adapted Technology program is nationally recognized - and can get anyone online. Inglis is one of only a handful of organizations in the country designated a “Center of Excellence in Long-term MS Care” by the National Multiple Sclerosis Society and is one of only eight residential facilities throughout the United States offering such highly specialized, long-term care for people with physical disabilities

Inglis welcomes great people without regard to disability, race, religion, age, gender, sexual orientation, national origin, military service, marital status, or any other characteristics, as protected by law.  We encourage all Protected Veterans and the long-term unemployed to apply.  Please send resume to Inglis, Attn: Daniell White, Human Resources, 2600 Belmont Avenue, Philadelphia, PA 19131, via fax: 215-878-3082 or via email to careers@inglis.org   EOE, M/F/D/V