Inglis Community Services
Resident Service Coordination
Dependable. Professional. Caring. Knowledgeable. Life-changing.
Resident Service Coordinators (RSCs) focus on linking residents with disabilities, families, and older adults in low-income housing communities to supportive services and community resources.
Often, individuals in these communities are looking for supportive services, but may be unsure how to access the organizations, agencies, or people who can meet their needs. RSCs partner with individuals to navigate complex systems of care to find the appropriate resources and facilitate connections and referrals.
RSCs also partner with property management teams located in these communities to provide a safe connection between tenants and their landlords when conflicts or problems arise.
In addition, RSCs also support residents of Philadelphia and Delaware counties who contact the PA Link Aging and Disability Resource Center for assistance.
Services may include:
- Partnering with residents to maintain and sustain housing (avoid eviction, connecting to external supportive services)
- Promoting and encouraging positive relationships building between residents and property managers
- Coordinating and referring to community resources needed, allowing property managers to focus on primary responsibilities
- Fostering a sense of community through educational events that help people maintain their independence and sustain residency
“If I ever need anything, William is there. He’s a unique person, he’s got what I call a ‘listening ear’ and he has helped me a lot. Truth be told, I wish I had met him earlier in my life.”